Privacy Policy

Welcome to UdharTrack ("we," "our," or "us"), developed and operated by Glints Technologies. UdharTrack is a credit ledger management application designed to help shopkeepers digitally record, manage, and track credit (udhar) transactions with their customers.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you use the UdharTrack mobile application (the "App"). By installing or using UdharTrack, you agree to the terms outlined in this policy.

We collect only the information that is necessary to provide the core functionality of the UdharTrack app. The data collected can be categorized as follows:

2.1 Account Information (During Registration)

2.2 Customer Information (Added by You)

2.3 Transaction Data

When you record credit transactions within the app, we store details such as item names, amounts, and timestamps. This data is created and managed entirely by you and is used solely for your ledger management.

2.4 Authentication Tokens

Upon successful login, a secure authentication token (JWT) is generated and stored locally on your device to keep you signed in. This token does not contain sensitive personal information.

We use your information strictly for the following purposes:

• Account Management: To create, authenticate, and maintain your account.
• Ledger Functionality: To enable you to add, edit, view, and delete customer records and credit transactions.
• Dashboard Insights: To display a summary of your credit and transaction data on the dashboard.
• WhatsApp Reminders: To facilitate sending payment reminders to your customers via WhatsApp (initiated only by you).
• App Security: To authenticate your identity and maintain secure access to your data.

4.1 Where Your Data Is Stored

Your account, customer, and transaction data is stored securely on our backend servers. Authentication tokens and session preferences are stored locally on your device using Android's SharedPreferences.

4.2 Security Measures

We implement the following security measures to protect your data:

• Encrypted Communication: All data transmitted between the app and our servers uses secure network protocols.
• Token-Based Authentication: We use JWT (JSON Web Token) authentication to prevent unauthorized access to your account.
• Password Protection: Your security key is hashed and encrypted before being stored on our servers. We never store plaintext passwords.
• Access Control: Your ledger data is only accessible through your authenticated session. Other users cannot access your records.

4.3 Data Retention

We retain your data for as long as your account remains active. If you wish to have your data deleted, you may contact us (see the Contact Us section below), and we will remove your data from our servers within a reasonable timeframe.

We value your privacy and are committed to keeping your data confidential. We do not sell, trade, rent, or share your personal information with third parties for marketing purposes.

Your data may only be disclosed in the following limited circumstances:

• Legal Requirements: If required by applicable law, regulation, legal process, or governmental request.
• Safety & Fraud Prevention: To protect the rights, property, or safety of UdharTrack, its users, or the public.
• Service Providers: We may use trusted third-party services (such as cloud hosting providers) to store and process data on our behalf. These providers are bound by strict confidentiality obligations.

UdharTrack requests only the minimum permissions required for its core functionality:

As a user of UdharTrack, you have the following rights regarding your personal data:

• Access: You can view all the personal data you have provided within the app at any time.
• Correction: You can edit and update your customer records and transaction data directly within the app.
• Deletion: You can delete customer records and transaction entries from within the app. To request complete account deletion, please contact us at the email address provided below.
• Withdraw Consent: You may stop using the app at any time and request deletion of your account data.

To exercise any of these rights, you may reach out to us using the contact details provided at the bottom of this page.

UdharTrack is designed for use by shopkeepers and business owners and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make updates:

• The "Last Updated" date at the top of this page will be revised.
• For significant changes, we may provide additional notice within the app.
• Your continued use of UdharTrack after any changes constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to reach out to us: